Protect Your Investment.
Preserve Your Lighting.
Professional annual maintenance for architectural and landscape lighting systems throughout Richmond and Central Virginia. One comprehensive visit, routine system care, and clear recommendations to help keep your lighting performing as intended.
Your Lighting System
Deserves Attention.
Outdoor lighting operates in an environment that constantly changes. Plant growth can obstruct fixtures, ground movement can alter aiming, and ordinary debris can affect light output.
NightOak's annual maintenance plan provides scheduled attention to the fixtures, controls, and overall condition of your system.
Our goal is straightforward: maintain the original lighting design, identify visible concerns, and help your system continue operating as intended.
One Annual Visit.
Complete Attention to Detail.
One maintenance plan with personalized annual pricing based on your property's lighting system.
What's Included in Your Annual Visit
Our scheduled maintenance visit includes the following routine services:
- Replace failed ground-level lamps where applicable.
- Clean all ground-level fixtures and lenses.
- Re-aim fixtures that have drifted from their intended position.
- Trim minor plant growth obstructing fixtures.
- Check timers, controls, and system settings.
- Perform appropriate routine voltage adjustments.
- Inspect the system for visible damage or operational concerns.
- Provide a written report on the system's condition.
Replacement lamp and component costs are separate unless covered by an applicable warranty or expressly included in your maintenance agreement.
Request Your Annual Care Plan →
One Plan.
One Clear Annual Price.
Every property has a different number of fixtures and different maintenance requirements.
NightOak reviews your lighting system and prepares a personalized annual maintenance proposal.
One scheduled annual maintenance visit, the routine services described in your agreement, and a written system report.
How Annual Renewals Work
Renewal invoices are scheduled to be emailed approximately two weeks before your annual plan anniversary.
Your maintenance visit is coordinated separately with NightOak. Enrollment does not automatically assign an appointment date.
The annual plan is a preventive maintenance service, not an unlimited repair agreement. Final scope, pricing, and terms are established in the written agreement.
A Consistent Standard
of Professional Care.
Lamp Replacement
Replace failed ground-level lamps where applicable. Replacement component charges may apply.
Fixture Cleaning
Clean ground-level fixtures and lenses to remove ordinary debris and buildup.
Fixture Alignment
Re-aim fixtures that have shifted from their intended position.
Minor Trimming
Trim minor plant growth that obstructs accessible fixtures.
Control Checks
Check timers, controls, and relevant system settings.
Voltage Adjustments
Make appropriate routine voltage adjustments within equipment ratings.
System Inspection
Inspect for visible damage and operational concerns.
Written Report
Document the system's condition and any recommended follow-up work.
Clear Coverage.
Defined Responsibilities.
Your maintenance agreement and installation warranty serve different purposes. Understanding the distinction helps avoid unexpected repair costs.
Years of Standard Installation Labor Coverage
For qualifying complete new NightOak installations under the applicable written warranty terms.
Manufacturer Coverage
& Installation Workmanship
Fixtures carry the manufacturer's applicable warranty against defects in materials and workmanship.
NightOak Outdoor Lighting provides a 2-year installation labor warranty on qualifying complete new NightOak lighting systems using NightOak-installed wiring and connections.
LED lamps, modules, and other replaceable components are covered according to the individual manufacturer's warranty.
Warranty coverage does not include damage caused by cut or damaged wiring, GFCI resets, lightning, storms, fallen trees, landscaping activity, vandalism, misuse, or other Acts of God.
Labor associated with repairs or component replacement outside of NightOak's applicable installation labor warranty may be subject to service charges.
Additions, repairs, replacements, upgrades, and modifications to existing systems do not start, renew, or extend the original installation labor warranty.
Potential Extended
Workmanship Coverage.
Eligible complete new NightOak installations may qualify for extended original installation workmanship coverage of up to five years through continuous enrollment in a qualifying annual maintenance plan.
Extended coverage is conditional and subject to separate written terms, eligibility requirements, original installation dates, and uninterrupted qualifying enrollment.
NightOak must confirm eligibility. A maintenance plan does not turn every existing system, repair, or replacement into a new installation labor warranty.
If qualifying enrollment lapses, extended coverage may end. Any remaining original standard warranty continues only under its own applicable terms.
Routine Maintenance
Versus Repair Work.
The annual plan covers the agreed scheduled maintenance visit. Repairs, replacement materials, and services outside that scope may be billed separately.
Replacement Materials
Failed ground-level lamps are replaced during your scheduled maintenance visit where applicable. The cost of replacement lamps, LED modules, fixtures, transformers, wiring, and other components may be additional unless covered by an applicable manufacturer warranty.
Non-Routine Repairs
Repairing damaged wiring, failed connections, defective equipment, and other issues requiring additional diagnostic or repair work is outside routine maintenance.
External Damage
Lightning, storms, floods, fallen trees, landscaping activity, accidental damage, vandalism, pests, and misuse are not included in routine maintenance.
Wi-Fi & Electrical Issues
Wi-Fi reconnections, router changes, app configuration, GFCI resets, tripped breakers, and utility power issues may require separate service.
System Changes
Additional fixtures, new wiring runs, significant relocations, redesigns, system expansions, and extensive vegetation trimming are quoted separately.
Additional Visits
Emergency appointments, unscheduled service calls, additional maintenance visits, and specialty access equipment are separate unless your agreement specifically includes them.
Straightforward Enrollment.
Professional Follow-Through.
Contact NightOak
Share your property information, approximate fixture count, and lighting system details.
Review Your Proposal
Receive a personalized annual price and clearly defined maintenance scope.
Confirm Enrollment
Review and accept the written annual maintenance agreement.
Schedule Your Visit
NightOak coordinates your annual appointment and provides a report after maintenance is completed.
Annual Maintenance
Questions Answered.
How many maintenance plans does NightOak offer?
NightOak offers one standard annual lighting maintenance plan. Pricing is personalized according to your lighting system and confirmed in your written agreement.
How many visits are included each year?
The standard plan includes one scheduled annual maintenance visit. Additional visits are separate unless specifically included in your written agreement.
Are failed lamps replaced during maintenance?
Yes. NightOak replaces failed ground-level lamps where applicable. Replacement lamps and other component costs are separate unless covered by an applicable warranty or expressly included in the agreement.
Are voltage adjustments included?
Yes. Appropriate routine voltage adjustments are included within the scheduled maintenance scope and equipment specifications.
Does the plan include repair services?
Routine maintenance does not include unlimited repairs or extensive diagnostics. Non-covered repairs and replacement components may require separate charges.
What is NightOak's installation labor warranty?
Qualifying complete new NightOak lighting systems include a 2-year limited installation labor warranty under the applicable written terms. Manufacturer product warranties are separate.
Can annual maintenance extend my warranty?
Eligible complete new NightOak installations may qualify for up to five years of original installation workmanship coverage with continuous qualifying maintenance enrollment, subject to separate terms and verification.
Can you maintain a system installed by another company?
NightOak can evaluate existing systems for maintenance eligibility. Systems installed by other contractors do not qualify for NightOak's original installation labor warranty.
When will I receive my annual renewal invoice?
Renewal invoices are scheduled approximately two weeks before the annual plan anniversary. Your maintenance appointment is coordinated separately.
Keep Your Lighting Performing
the Way It Was Designed.
Protect your outdoor lighting investment with one scheduled annual maintenance visit, routine professional care, and a clear assessment of your system's condition.